Associate Director of Marketing & Audience Development

Date Posted: August 17, 2017
Application Deadline: Applications will be accepted until this position is filled.
Position Status: Regular / Full-time / Exempt
Reports To: Director of External Affairs
Supervises: Opera Marketing and Digital Manager, Opera Sales and Patron Experiences Manager, Opera Marketing Coordinator, Graphic Designer
Liaises With: Associate Director of Development and Communications, Director of Broadway Marketing and Sales
Normal Hours: 8:30 am – 5:00 pm, Monday through Friday. Typical work week is 37.5 hours. Duties will require evening and weekend hours during performances and related events.

Portland Opera offers productions of the highest artistic quality, bringing the world of opera to the region. Over the past 52 years, the company has presented more than 200 operas, including world premieres. In addition to its annual season, the company is also renowned for its outreach and educational initiatives, including Portland Opera-To-Go, and its Resident Artists Program, which supports the next generation of opera singers.



As a key player in the newly created External Affairs Department, the Associate Director of Marketing and Audience Development is responsible for all aspects of planning, implementing, measuring and evaluating all marketing, public relations, publications, and group marketing activities in support of Portland Opera productions and events, including season campaign programs, day-to-day marketing and communications operational activities, as well as inbound and outbound Opera sales operations.

This position will work in collaboration with the Director of External Affairs and senior management team to develop long-term marketing, sales, and communications strategies, including Portland Opera’s brand identity, and interact with other department members to ensure important coordination and success of all efforts to enhance the growth of patrons and company revenue


  • Demonstrated ability to lead, manage, and guide a team of diverse marketing and sales professionals in a high-pressure, deadline-oriented atmosphere
  • 7+ years of experience in marketing, sales, and/or public relations fields
  • 5+ years in a related staff management positions
  • Bachelor’s Degree in Communications, Marketing, Public Relations, Journalism or related field
  • Demonstrated excellence in verbal and written communication skills
  • Familiarity with operatic repertoire and the entertainment industry
  • Working knowledge of HR fundamentals related to workgroup management
  • Solid business computer skills, including Microsoft Word and Excel skills

The ideal candidate will also possess a working knowledge of design and printing principles, proficiency with Ticketmaster and database management, and strategic planning experience with implementation of customer experience surveys.

TO APPLY: Qualified candidates should submit writing samples of 2-3 press releases, along with a cover letter, resume and three references to Please, no phone calls.

Salary is competitive, based on experience. For a complete job description, click here.



Our mission is to inspire, challenge and uplift our audiences by creating productions of high artistic quality that celebrate the beauty and breadth of opera.


At Portland Opera, we are committed to diversity and inclusion in the workplace and we are an equal opportunity employer. POA will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law. We are committed to eliminating barriers to access and equity and see a diverse workforce as a key step toward this goal. We invite you to join us on our journey.

Portland Opera is a tax-exempt 501(c)(3) organization and an Equal Opportunity Employer