Accessibility Services for Patrons at Portland Opera
Every Sunday matinee in our season includes audio description services for patrons who are blind or have low vision. Listening devices are also available for all performances at the Newmark Theatre and Keller Auditorium.
If you need wheelchair, ADA, ample, or companion seating, or have any additional accommodation questions or requests, please give us a call at 503.241.1802 so that we can access our full inventory of seats for you.
Performances include live English captions. We perform at three different venues, and so planning your visit to each one will include different circumstances. At each venue, we offer quiet places in the lobby or other areas to regroup or spend some quiet time, and our patron concierge team members are onsite in the lobby throughout the performance to support you.
We want to ensure that your opera adventure is an excellent one, so please contact our team to talk through your needs. You can also learn more here.
When We Gather
Our commitment to cultural equity continues to inform our audience policies and experiences. When we gather, it must be with respect and with care for the entire community.
Let us be clear: there is no place for bigotry, discrimination, hate, harassment, or intolerance at Portland Opera.
Behaviors that are disrespectful, discriminatory, or not aligned with our policies for attendance (including health and safety and firearm policies) will not be tolerated, and audience members may be asked to leave the premises and/or be prohibited from returning in the future.
Do you feel welcomed? Did you experience discrimination? If you have experienced our values in action; or if you have experienced a failure of our commitment to cultural equity, please tell us.
Use the form below to anonymously (or not) share your message with our Cultural Equity staff working group. Your feedback will be taken to heart at our next monthly meeting, and will prompt corrective action, discussion, company feedback, or adjustments.
Thank you for joining us in creating a safe and welcoming Portland Opera space for everyone.